Norton AntiVirus Scam

We get lots of scam emails, but this one was a bit different, so I thought I would write about it here.

Instead of the regular phone call, the scammer sent through what looked like an invoice and invited me to call if we would like to cancel the service.

The text in the fake invoice went like this

Dear Customer,
Thank you for subscribing Norton360 through us. This is an invoice for your recent purchase. Your visa card linked with your Norton account has been auto-debited for AU$499.00 and your annual subscription has been auto-renewed successfully.

Here is what the fake invoice looked like

The phone number that they used was 08 81218410

When I called, they asked me if I wanted to keep the service and then tried to get me to download Any Desk software onto my phone so that they could connect and compromise my phone. The pretence was that they wanted to generate a 9-digit cancellation code for my account.

Please delete emails like this.

Let us know if you get ones like this or any other variations.